🚨SCAMMER ALERT!🚨

SMEC is warning people to be cautious and not fall victim to telephone scams.
SMEC customers should always be suspicious of anyone calling to collect money and asking for personal information.

The co-op does not make telephone calls asking for payment of electric bills or past due accounts over the phone, nor do we request personal financial information by phone.
If you or someone you know should receive a call like this, please gather as much information as possible from the caller and contact SMEC immediately at (256) 638-2153 so the scam can be investigated.

 

Payment System Maintenance

All electric bill payments will be received as normal during regular business hours today Monday, July 7, 2025 until close of business at 4 p.m.

At this time, end-of-fiscal-year maintenance will begin and members will not be able to make payements or reconnect service between 4 p.m. until 1 a.m. Tuesday, July 8, 2025

Please adjust your electric bill payment plans accordingly. We regret the inconvenience.

 

 

  OFFICES CLOSED  

Friday, July 4th - Independence Day

 

Now you can make payment without logging in our portal. Use Quick Pay Check out our new feature quick pay.

Quick Pay

Start Service

Need to Start/Stop service, please click here for further information.

PAY NOW

Click here to login to our customer service portal to make payments.

Member FAQ

Several areas of concern are listed in the questions and answers section.

Outage

Click here to report any outages you experience in your area.

Who We Are

Sand Mountain Electric Cooperative is an electric distribution utility serving over 30,700 members in portions of DeKalb, Jackson, Marshall and Cherokee counties. The cooperative is located in northeast Alabama and it purchases power from the Tennessee Valley Authority, who is currently the nation’s largest generator of electricity.

Learn More

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Living Living
Living

Alabama Living

July 2025

Alabama Living is a monthly magazine mailed to all Sand Mountain Electric Cooperative consumers. Readers will receive up-to-date information on co-op events and matters of concern to the rural electric industry. The local section is found on pages 4 - 8.

View the current Alabama Living Magazine issue.

Recipes are located in the back of the online magazine.

 

 

Alabama Living is a monthly magazine mailed to all Sand Mountain Electric Cooperative consumers.
Readers will receive up-to-date information on co-op events and matters of concern to the rural electric industry.
The local section is found on pages 4 - 8.

View the current Alabama Living Magazine issue.

Recipes are located in the back of the online magazine.

Our Services

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Mobile Apps

Smart phone and smart device users may prefer to install the SMEC app for a faster way to access the website or to pay a bill.

More Info

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E-Billing

Sign-Up for E-billing and help preserve the environment..

Click Here

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Auto Pay

This free service can help take the hassle out of paying electric bills by using various auto pay methods.

Click Here